Shipping policy

Shipping Policy

PJT Gifts partners with third-party fulfillment providers to prepare and ship our gift baskets and products. Because some products ship directly from a fulfillment partner, the sender name shown on tracking or carrier notifications may differ from PJT Gifts.

Available shipping methods, rates, and estimated delivery dates are calculated at checkout based on the products in your order and the delivery destination. Shipping options may vary by product, location, and carrier.

Orders are processed and shipped as quickly as possible. Processing and delivery times may vary based on the product, destination, carrier, holidays, weather, and other circumstances outside of our control.

Once an order has shipped, tracking information will be provided when available. Please allow time for carrier tracking information to update.

Delivery dates shown at checkout are estimates and are not guaranteed. PJT Gifts is not responsible for carrier delays or other delays outside of our reasonable control.

If we are unable to ship your order within the estimated or promised timeframe, we will contact you regarding the delay and, when required, provide the option to cancel the order for a full refund.

If an order contains products fulfilled separately, items may arrive in more than one shipment.

If your order arrives damaged, contains an incorrect item, is missing items, or appears to have a delivery issue, please contact us at projectionality@gmail.com as soon as possible so we can assist you.

Please review your shipping address carefully before submitting your order. Because orders may be sent to fulfillment quickly, we cannot guarantee that shipping addresses can be changed after an order is placed.

Questions about shipping or an existing order can be sent to projectionality@gmail.com.